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Nihuo Web Log Analyzer - Support

Customer Support & Bug Reports
Questions on license
Privacy Policy
Advice & Feature Requests
Business Cooperation
Frequently Asked Questions (FAQ)
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Customer Support & Bug Reports
If you have questions in using our products, please

1. take a look at the Frequently Asked Questions (FAQ) page.
2. try to find the answer in help documents.
3. email us at [email protected] if the above fails or in case of urgent problems. Please provide the following information while you email us:

Your name
Your order ID and serial number ( if you're a registered user )
Name of product purchased and version ( It's shown in "About" dialog )
Computer information: (CPU type and speed, installed memory)
Windows version
FULL description of the problem you encountered

Question on licenses
If you have questions about buying a license or using the license key, please

1. read the info on the purchase page.
2. take a look at the purchase section of the Frequently Asked Questions (FAQ) page.
3. email us at [email protected] if the above fails or in case of urgent problems.

Advice & Feature Requests
If you have any advice or good ideas for our software or web site, please inform us at [email protected] ASAP! We'd love to hear it from you! It's with your help that we can do better.

Business Cooperation
We are open to various levels of business cooperation.
Please email us at [email protected].

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